- Country: United Kingdom
- Summary: Trader Support Service
- GBT Ref No: 114915763
- Deadline: 20 Mar 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: GBP 370000000
- Notice Type: Tender
- Document Ref. No.: SR2256931926
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- Description:
- The TSS supports traders to submit declarations via a digital platform with self-serve guidance and contact centre support on how to complete digital declarations. The service will be free to access for businesses moving goods between Northern Ireland (NI) and Great Britain (GB) under the Windsor Framework.
The Trader Support Service is made up of two key elements:
- System: A digital platform system to enable traders to submit information to meet requirements under the Windsor Framework.
- Service: Customer support service, providing information and guidance for businesses on how to submit compliant declarations and the steps they need to take to comply with regulations. This includes self-serve guidance such as written guides, webinars, videos, and process maps, as well as a responsive Contact Centre where traders can raise a range of enquiries.
The future contract is expected to be awarded in November 2025, for commencement of a rigorous mobilisation plan from December 2025. Following mobilisation, the future contract services shall run for an initial period of 5 years, with the option to extend for two further periods of 12 months.
The procurement is being undertaken using a "Competitive Dialogue" procedure (in accordance with Regulation 30 of the Public Contracts Regulations 2015). Under the first stage of the process, bidders are required to complete a Selection Questionnaire ("SQ Stage"), which consists of mandatory requirements assessed o... - Documents:
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CLICK HERE TO LOGINTrader Support Service - Unitedkingdom Tender
The H M REVENUE & CUSTOMS, a Government sector organization in United Kingdom, has announced a new tender for Trader Support Service. This tender is published on UnitedkingdomTenders under GBT Ref No: 114915763 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-03-20.
The estimated tender value is GBP 370000000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
