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Tender Details
- Country: United Kingdom
- Summary: R/Wp - 25/26 - Patient/Citizen Communication & Engagement Solutions
- GBT Ref No: 121283116
- Deadline: 31 Jul 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: W189676
- Purchaser's Detail :
- Description :
- To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.
CPV classifications: 48814200 - Patient-administration system72000000 - IT services: consulting, software development, Internet and support - Documents :
Purchaser : THIS NOTICE HAS BEEN EDITED. THE PREVIOUS VERSION IS STILL AVAILABLE. SCOPESCOPE REFERENCE
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointmen...
Email :david.kayondo@nhs.net
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