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Tender Details
- Country: United Kingdom
- Summary: Provision of an out of Hours Telephone Service
- GBT Ref No: 108014654
- Deadline: 31 Oct 2024
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 792000
- Notice Type: Tender
- Document Ref. No.: IT-245-580-AG - 0580 - 2020
- Purchaser's Detail :
- Description :
- This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work to the appropriate in-house trade operative and/or external contractors, within working hours which is Monday - Friday 08:00 - 17:00. Therefore, outside these working hours, including bank holidays, technical downtime, team meetings and collaborative calls, customers wishing to contact Aster regarding emergencies will be routed to the out of hours provider.
- Documents :
Purchaser : ASTER GROUP
Horton Avenue Devizes Wiltshire SN10 2AZ United Kingdom
Contact Person : Moshood Farinmade
Email :moshood.farinmade@aster.co.uk
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