Tender Details

Country: United Kingdom
Summary: Pre-Tender Market Engagement Notice: Integrated Maintenance and Workplace Services (Imws) System
GBT Ref No: 123303323
Deadline: 13 Aug 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: PS/RCG/428
Purchaser's Detail:
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Description:
Introduction Bournemouth University ("BU" or the "University") are seeking to engage with the market to inform the development of a future procurement for an Integrated Maintenance and Workplace Services (IMWS) system. This system will support a wide range of estates and facilities management functions, including helpdesk operations, asset and space management, planned maintenance, compliance, and contractor coordination. The purpose of this engagement is to gather insights from suppliers on the feasibility, innovation, and delivery models available in the market. We invite responses from experienced providers with proven capabilities in delivering integrated digital solutions for complex estates, ideally within the UK Higher Education or similar sectors. This Preliminary Market Engagement Notice outlines the high-level functional and technical requirements to help suppliers assess alignment with their offerings and provide informed feedback. Key Functional Requirements 1. Helpdesk Management Back-End (Technician Interface) - Must Have: • Multi-technician job sign-off capability • Advanced search and filtering • Real-time chat functionality • Fully configurable work request tiles, dropdowns, and workflows • SLA configuration and monitoring • Tile-specific guidance and instructions • Mobile device compatibility Back-End - Should/Nice to Have: • Notice board for alerts and updates • Flexible, user-defined forms • On Job / Off Job status toggling Front-End (User Interface) - Mus...
Documents:

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Pre-Tender Market Engagement Notice: Integrated Maintenance and Workplace Services (Imws) System - Unitedkingdom Tender

The BOURNEMOUTH UNIVERSITY, a Government sector organization in United Kingdom, has announced a new tender for Pre-Tender Market Engagement Notice: Integrated Maintenance and Workplace Services (Imws) System. This tender is published on UnitedkingdomTenders under GBT Ref No: 123303323 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.