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Tender Details
- Country: United Kingdom
- Summary: Housing Tenants and Leaseholders Customer Portal - Market Engagement
- GBT Ref No: 123693799
- Deadline: 14 Aug 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 2025-214
- Purchaser's Detail :
- Description :
- MARKET ENGAGEMENT Milton Keynes City Council is seeking to improve it's digital offering to our housing customers (tenants, leaseholders and applicants) and are seeking a partner to work with us in this process. We currently produce online access to rent accounts and statements using our Granicus system, whilst applicants for Housing register their application using NEC's Housing Online product. NEC Housing is used for the recording of most of our Housing services. Additionally, requests for repairs are logged via our third-party contractor, who provide a separate portal for tenants. We are about to embark on a consultation exercise with our tenants to establish their requirements and expectations of digital services, and this will help to inform our requirements.
CPV classifications: 48000000 - Software package and information systems72000000 - IT services: consulting, software development, Internet and support - Documents :
Purchaser : MILTON KEYNES CITY COUNCIL
Civic Offices, 1 Saxon Gate East Milton Keynes MK9 3EJ United Kingdom
Email :corporateprocurement@milton-keynes.gov.uk
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