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Tender Details
- Country: United Kingdom
- Summary: Didcot Town Council it Support Contract Tender
- GBT Ref No: 123458191
- Deadline: 15 Aug 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: DTCIT2025
- Purchaser's Detail :
- Description :
- Didcot Town Council has embraced many changes over the last five years - especially in the IT infrastructure of the Council offices and is now seeking an organisation to provide an IT Support contract which will include management of our existing IT infrastructure; telephony; connectivity; licensing and security. The Council is looking for a preferred single supplier to provide the support, account management and billing for all services delivered. It is essential that there is a clear point of contact for specific roles and responsibilities. The contract will be for an initial three years with an option to extend for an additional two years and beyond. All contracts will be subject to satisfactory performance and by mutual agreement. Didcot Town Council aim to reach a provisional decision on the award of the contract by the Full Council meeting due to be held on Monday 8th September 2025 and the successful bidder will be required to work as soon as schedules allow. Scope of the work required: * Ongoing support for staff and Cllrs with Council issued hardware * Managing and providing ongoing support with Microsoft 365 accounts * Maintenance of Council documents in Sharepoint * Assisting with any issues relating to 3rd party specialist software * Managing a range of different devices including laptops, tablets, mobile phones and printers * Managing the security of the Council's IT systems * Managing the Council's wifi networks, internet lines and any connectivity issues across...
- Documents :
Purchaser : DIDCOT TOWN COUNCIL
Town Council Offices, Britwell Road Didcot OX11 7HN United Kingdom
Contact Person : Janet Wheeler
Telephone : 01235 812637
Email :jwheeler@didcot.gov.uk
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