Tender Details

Country: United Kingdom
Summary: Debt Collection Services
GBT Ref No: 130109092
Deadline: 05 Dec 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: PA 2025 0099
Purchaser's Detail:
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Description:
Relating to the supply/provision of Debt Collection Services at 1st,2nd,3rd & 4th placement collect & 1st, 2nd & 3rd placement trace and collect services. Background Debt Recovery Approach Upon entering our debt recovery process, customers receive a series of written communications, telephone calls, and SMS notifications. Following these steps, our decision engine determines the appropriate course of action - either initiating legal proceedings or engaging a debt collection specialist. This market engagement pertains to the latter approach. Anglian Water currently partners with several debt collection agencies to support the recovery of outstanding balances from customers at domestic properties. Customers are mainly homeowners, landlords and tenants with a smaller proportion comprising commercial customers. Accounts presently follow a tiered placement strategy across first, second and third placements. This applies to live and vacated collect accounts and accounts that require tracing before collection. Where our internal litigation efforts, including those that have already been taken to court, have been exhausted, this will also be referred to our external agencies. At present third-placement accounts are managed exclusively through a doorstep visit strategy. While our current contracts are scheduled to conclude in July 2027, we acknowledge that initiating the market engagement process at this stage may appear premature. However, we anticipate that significant changes wil...
Documents:

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Debt Collection Services - Unitedkingdom Tender

The ANGLIAN WATER SERVICES LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Debt Collection Services. This tender is published on UnitedkingdomTenders under GBT Ref No: 130109092 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-12-05.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.