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Tender Details
- Country: United Kingdom
- Summary: Customer Lab Training & Support
- GBT Ref No: 74557088
- Deadline: 09 Dec 2022
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 80000
- Notice Type: Tender
- Document Ref. No.: SR858806205
- Purchaser's Detail :
- Description :
- Title : Customer Lab Training & Support
Location Of Contract : United Kingdom
Industry : Research services - 73110000 Research and development consultancy services - 73200000 Training services - 80500000
Value Of Contract : £80,000
Description : The Authority has a long-standing commitment to ensuring its operations and policy decisions are informed by high quality timely research. This research is largely delivered through external contractors who deliver, independent research for the department. To complement this approach, the Authority has now built its capability and capacity to deliver small scale, fast turnaround research in-house through a Customer Lab team staffed by government social research professionals within the Authority. At present, the Customer Lab primarily delivers qualitative research projects. Scoping work has begun to deliver a quantitative research offer. The Customer Lab team manages two physical facilities, at offices in Stratford (London) and Manchester. The facilities both include a space for the delivery of a range of different qualitative research methods, including viewing facilities, video-relay equipment and allow for visual and audio recording for the rapid generation of data for analysis. Training and mentoring for Customer Lab researchers has previously been delivered through experienced external researchers to help build th... - Documents :
Purchaser : H M REVENUE & CUSTOMS
1st Floor E, Trinity Bridge House, 2 Dearman's Place Salford M5 2BS England
Contact Person : James Power
Email :sapariba.hmrcsupport@hmrc.gsi.gov.uk
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