Tender Details

Country: United Kingdom
Summary: Comprehensive it Managed Service
GBT Ref No: 130021210
Deadline: 11 Dec 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.:
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Description:
Taunton Town Council will invite suitably qualified and experienced suppliers capable of providing strategic guidance, technical support, and managed services to submit tenders for the provision of a comprehensive IT Managed Service to ensure reliable, secure, and efficient IT operations. Taunton Town Council was established in 2023 and serves the residents, visitors, and businesses of Taunton. The Council currently operates within the Microsoft 365 ecosystem, with approximately 62 laptop users and 43 mobile users (20 of which are elected members). We are distributed across 2 sites, Deane House (TA1 1HE) and Trafalgar House (TA1 5LY). The Council currently hosts no on-premises servers. Objectives of the Contract The Council requires an MSP who will: 1. Provide a fully managed IT support service, covering end-user devices, software, network, and security. 2. Ensure robust cybersecurity, data protection, and compliance with UK GDPR and NCSC standards. 3. Support and optimise Microsoft 365 administration (Exchange, SharePoint, Teams, Intune, Power Platform). 4. Ensure business continuity through effective backup, recovery, and resilience planning. Scope of Services The MSP will be expected to provide (but not limited to) the following: 4.1 Service Desk and End-User Support • 1st-3rd line support via phone, email, and remote access available within core working hours (0830-1730, ideally beyond) • On-site support as required within agreed SLA • New user setup, onboarding, and devi...
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Comprehensive it Managed Service - Unitedkingdom Tender

The TAUNTON TOWN COUNCIL, a Government sector organization in United Kingdom, has announced a new tender for Comprehensive it Managed Service. This tender is published on UnitedkingdomTenders under GBT Ref No: 130021210 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-12-11.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.