9 November 2025, United Kingdom
The Post Office has given GPUK LLP, doing business as Global Payments, a £70 million contract in a major step towards modernising payment infrastructure. The agreement, which started on November 9, 2025, and lasts for five years, ending on November 8, 2030, permits safe debit and credit card transactions at Post Office locations and unattended point-of-sale terminals. It also supports other online and phone payment options.
Details of the Contract
-
Banking Services Industry (66110000)
-
Reference for procurement: C103711
-
Type of Contract: Service Agreement
-
Type of Procedure: CCS Framework Agreement RM6325, Lot 1, Payment Acceptance 2 Call-off
-
Value in total: £70,000,000.
-
Beginning on November 9, 2025
-
Deadline: November 8, 2030
-
England and Northern Ireland are the locations
A call-off from a framework agreement guarantees a streamlined procurement process while guaranteeing high-quality service delivery by enabling the Post Office to either directly purchase services from a pre-established framework or hold a mini-competition.
Service Scope
The agreement includes all-inclusive payment acceptance options, such as:
-
Card transactions at Post Office branches in person
-
Unattended transactions at the POS terminal
-
Payments via the Post Office website and apps on mobile devices
Over-the-phone transactions
Improving customer convenience, lowering transaction errors, and offering a safe, dependable platform for millions of transactions a year are the goals.
Organisations Concerned
-
Supplier of Choice: GPUK LLP, doing business as Global Payments
-
Address: Syston, Leicester, LE7 1PL, Granite House, Granite Way
-
Business House Number: OC337146
-
Status of SME: No
-
VCSE Situation: Not
-
-
Purchaser: Post Office-Purchasing
-
Address: London, EC2V 7ER, 100 Wood Street
-
After a desktop evaluation under the CCS framework, Global Payments was chosen as the most economically advantageous tender, emphasising its technical capability, dependability, and experience with large-scale payment processing.
Important from a Strategic Perspective
In order to ensure smooth payment operations across Post Office branches and digital channels, this contract is essential. The Post Office increases productivity, customer satisfaction, and the security of financial transactions by integrating contemporary point-of-sale systems with online and mobile platforms.
The Post Office will be able to adjust to the increasing demand for digital and contactless payment solutions thanks to Global Payments' expertise in payment technology, which will support scalability and future upgrades. The agreement demonstrates the UK government's dedication to adopting digital financial infrastructure and modernising public services.
Final Thoughts
Now that the contract has been awarded, the Post Office and Global Payments will spend the next five years building a strong, safe, and user-friendly payment ecosystem. The Post Office is better positioned to meet changing customer expectations and technological standards thanks to this award, which highlights the strategic significance of dependable payment processing in the provision of public services.
TendersOnTime's most recent government tenders and contract awards in the UK
TendersOnTime is your reliable source for the most recent UK government contract awards, RFPs, RFQs, and tenders.
Visit TendersOnTime to stay informed about the most recent public procurement opportunities and tender notices in the United Kingdom.
TendersOnTime has all UK government tenders, eProcurement updates, and contract award notifications.
Use TendersOnTime, the international tender portal, to view live tenders, bids, and procurement opportunities in the United Kingdom.
Verified tenders, procurement news, and contract awards from the UK and around the world are all provided by TendersOnTime.
#PostOfficeUK #PaymentProcessing #GlobalPayments #UKContracts #ProcurementNews #BankingServices #FinancialTechnology #CCSFramework #CardPayments #DigitalPaymentsUK #POSPayments #ServiceContract #England #NorthernIreland #GovernmentContracts
